Terms of Service

These terms govern your use of newremit.io and the NewRemit service (“the service”). The service is operated by Vacaloca Labs sp. z o.o., Al. Jana Pawła II 27, 00-867 Warsaw, Poland (“NewRemit”, “we”); KRS 0001230895, NIP 5273211425, REGON 544326520, Share capital PLN 5,000. By creating an account or using the site you agree to these terms.

Registered in the National Court Register kept by the District Court for the Capital City of Warsaw in Warsaw, XIII Commercial Division (Sąd Rejonowy dla m.st. Warszawy w Warszawie, XIII Wydział Gospodarczy Krajowego Rejestru Sądowego).

What NewRemit is — and isn’t

NewRemit is a market-intelligence service: we track and compare the pricing, promotions, and payout networks of money-transfer providers. We are not a money-transfer service, a broker, or a financial adviser, and nothing on the site is financial advice. Rates and fees shown are collected periodically and can change at any time — always confirm the final price with the provider before sending money.

Independence

NewRemit is independent and not affiliated with, endorsed by, or sponsored by any provider shown. Provider names, logos, and brands are the property of their respective owners and appear for identification only. No provider pays for placement or ranking.

Accounts

You must provide accurate information when creating an account and keep your credentials confidential. You are responsible for activity under your account. We may suspend or close accounts that violate these terms.

Technical requirements

To use the service you need a device with internet access and a current version of a modern web browser (such as Chrome, Firefox, Safari, or Edge) with JavaScript enabled. Signing in requires your browser to accept the essential cookies described in our cookie policy. Email alerts require a working email address.

Unlawful content

You may not use the service to supply or transmit unlawful content — including in the contact form, the access request form, or any other field where you can enter text.

Complaints

Complaints about the service can be sent to hello@newremit.io. Please include the email address associated with your account (if you have one) and a description of the issue. We respond within 14 days of receiving a complaint. This procedure does not limit any rights you have under applicable law.

Paid plans

Paid subscriptions are not currently offered. NewRemit is run as an independent, non-commercial research project: the public parts of the service are open to everyone, and Analyst access is granted on request, free of charge. If paid plans are introduced, these terms will be updated before launch and account holders will be told by email.

Acceptable use

You may not: resell, redistribute, or republish the data at scale without our written consent; scrape or bulk-extract the service or circumvent access controls; use the service to build a directly competing dataset; or interfere with the operation of the site. Reasonable quotation with attribution is welcome.

Intellectual property

The service — its design, software, text, and the compiled dataset — is protected by intellectual-property law and remains ours or our licensors’. Third-party marks remain their owners’.

Disclaimers and liability

The service is provided “as is”. We work hard to keep the data accurate and fresh, but we do not guarantee completeness, accuracy, or availability, and we are not liable for decisions made on the basis of the information shown. To the extent permitted by law, our aggregate liability is limited to the amount you paid us in the twelve months before the claim. Nothing in these terms excludes liability that cannot lawfully be excluded.

Changes to the service or terms

We may change or discontinue features, and we may update these terms; material changes will be announced with the new date at the top of this page and, for account holders, by email. If you do not agree with a material change, you can close your account and stop using the service before the change takes effect; continued use after a change means acceptance.

Governing law

These terms are governed by the laws of the Republic of Poland, without prejudice to mandatory consumer protections of your country of residence. Disputes go to the competent courts of the Republic of Poland, except where mandatory consumer law entitles you to bring or defend a claim in the courts of your country of residence.

Contact

Questions about these terms: hello@newremit.io.